Last updated: [DATE]. This is a general template and should be reviewed by a qualified professional before use.
1. Website Usage
By browsing this website, you agree to use it only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this site by any third party.
2. Product Information
We aim to display product images, descriptions and specifications as accurately as possible. However, colors, finishes and dimensions may vary slightly from what is shown due to photography, screen settings, or natural material variation (e.g. natural stone or wood grain).
3. Pricing
All prices are listed in [CURRENCY, e.g. USD] and are subject to change without prior notice. The final price is confirmed at the time of order via WhatsApp. Prices shown for made-to-order items (such as countertops) are typically per square foot and may vary based on final measurements.
4. Product Availability
Product availability is indicated on each product page but is not guaranteed until confirmed by our team, as stock levels can change. If an ordered item is unavailable, we will inform you and offer an alternative or a full refund of any advance paid.
5. Orders & WhatsApp Orders
This website does not process orders or payments directly. Placing an order via the "Order on WhatsApp" button sends a pre-filled enquiry message to our WhatsApp number; it does not constitute a confirmed order until our team responds and confirms availability, pricing and delivery details with you directly.
6. Payments
Accepted payment methods are communicated directly by our team during order confirmation and may include [bank transfer, cash on delivery, digital wallets, etc.] depending on your location and order size. This website does not collect or store payment information.
7. Delivery
Delivery timelines, areas and charges are outlined in our Shipping Policy. Estimated delivery dates provided by our team are best-effort estimates and not guaranteed delivery dates.
8. Returns
Returns and refunds are handled according to our Return & Refund Policy.
9. Warranty
Warranty periods vary by product and are listed in each product's specification table. Warranty coverage typically applies to manufacturing defects and does not cover damage from misuse, improper installation, or normal wear and tear.
10. Intellectual Property
All content on this website, including text, images, logos and design, is the property of Nova Peak Brands unless otherwise stated, and may not be reproduced without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, Nova Peak Brands shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the products purchased through it, beyond the value of the product in question.
12. Changes to These Terms
We may revise these terms at any time. Continued use of this website after changes are posted constitutes acceptance of the revised terms.
13. Contact Information
Questions about these terms can be directed to:
- Email:
- Phone:
- Address: